Terms of Service
Bienvenue to Faux Frenchie. By visiting our website and purchasing from our boutique, you agree to the following Terms of Service. Please take a moment to read them — a touch of formality keeps everything running as smoothly as a Parisian café morning.
1. General Information
This website is operated by Faux Frenchie. Throughout the site, the terms “we”, “us”, and “our” refer to Faux Frenchie.
By browsing our site or placing an order, you accept these Terms, along with our linked policies — including Shipping, Returns, and Privacy.
2. Online Store Terms
You must be at least 18 years old, or have permission from a parent or guardian, to make a purchase. Please use our site for lawful purposes only, we’re lovers of beauty, not mischief.
3. Products & Availability
Each Faux Frenchie creation is made with care, inspired by the effortless elegance of French style.
We do our best to display each piece accurately, variations in colour, texture, or finish may occur — a gentle reminder that handmade means uniquely yours.
We reserve the right to update prices, discontinue items, or limit quantities at any time.
4. Orders & Payments
All prices are listed in AUD (Australian Dollars).
Payments are processed securely through Shopify’s trusted gateways.
We reserve the right to decline or cancel an order if we suspect unauthorised or fraudulent activity; très désolé, but your security comes first.
5. Shipping & Delivery
Orders are prepared and dispatched within 2-4 business days. Delivery times vary depending on your location and postal service. Please ensure your shipping details are correct — once a parcel leaves our hands, it’s on its journey to you. For full details, please see our Shipping Policy.
6. Returns & Exchanges
We hope you adore your Faux Frenchie piece, but if something isn’t quite right, our Returns Policy explains how we can help. Change of heart? It happens — please reach out within the timeframe noted in our policy, and we’ll do our best to assist.
7. Duties & Taxes
A gentle note for our international friends: local customs fees, import duties, or taxes may apply upon arrival, and these are the responsibility of the buyer. Merci for understanding.
8. Limitation of Liability
We take great care to ensure your experience with us is magnifique, but Faux Frenchie cannot be held liable for any loss, injury, or damage arising from use of our site or products, except as required under Australian Consumer Law.
9. Privacy
Your privacy is treated with the utmost respect, as one would treat a secret whispered under the Eiffel Tower. Please see our Privacy Policy for details on how we collect and protect your information.
10. Changes to These Terms
We may update these Terms occasionally to keep things fresh and compliant. Updates will be posted here, and continued use of our website means you accept the latest version.
11. Contact Us
Have a question or special request? We’d be delighted to hear from you.
Please contact us at fauxfrenchieau@gmail.com or via our Contact page, merci beaucoup for being part of the Faux Frenchie world.
